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Shipping Qs

Got a question about how we ship your orders, where we ship to and how much it will cost? We've collated your most common delivery questions and answers.

What are your shipping charges?

Quick Answer...Domestic shipping rates are calculated using the subtotal of your cart before any discounts are applied, ensuring transparency and fairness in how we charge for delivery. International shipping rates are calculated alongside your dutie

When will my items be shipped?

Quick Answer...The estimated delivery date varies by product and should be available on the individual products page. If you can't spot it, we are always here to help, please email us at [email protected] you place an order with us, we aim to dis

How will my items be shipped?

Quick Answer...Your items will be shipped via our trusted couriers, Royal Mail and Parcelforce, ensuring secure and efficient delivery to your destination. Upon dispatch, you'll receive a unique tracking number for your shipment.To save you time and

Do you ship to the EU?

Quick Answer...Yes, we're delighted to offer international shipping to most countries within the European Union. Shipping charges for EU destinations will be calculated at checkout based on your postal address. It's important to note that our portabl

Do you ship internationally?

Quick Answer...Yes, we're delighted to offer international shipping to most countries round the world. Shipping charges for international destinations will be calculated at checkout based on your postal address. It's important to note that our portab

Can my order be shipped any quicker?

Quick Answer...Unfortunately not, we prioritise efficiency in processing all orders, with most being dispatched and delivered within 72 hours of ordering, from Monday to Friday.For pre-orders, we'll keep you informed about the dispatch date as soon a

What will happen if I miss my delivery?

Quick Answer...If you're not available when we attempt delivery, there's no need to worry. Our courier service offers flexible solutions to help you manage your delivery and accommodate your schedule. After three unsuccessful delivery attempts, in ac

Do I need to sign for my order?

Quick Answer...While we recommend being present to receive your delivery personally, we understand that this may not always be possible. Once your order has been dispatched, you can make alternative arrangements with the courier to accommodate your s