Can my order be shipped any quicker?Updated a year ago

Quick Answer...

Unfortunately not, we prioritise efficiency in processing all orders, with most being dispatched and delivered within 72 hours of ordering, from Monday to Friday.

For pre-orders, we'll keep you informed about the dispatch date as soon as the item is ready to be sent out.

Learn more...

We understand the excitement and anticipation that comes with ordering new lighting and home decor. That's why we strive to ensure that your order is processed, dispatched, and delivered as swiftly as possible. Our standard shipping process is designed to get your items to you within 72 hours during the working week, ensuring a quick turnaround time for you to enjoy your new purchases.

If you've chosen a pre-order item, these products are subject to specific dispatch timelines based on their availability. We appreciate your patience with these special orders and commit to keeping you updated on the dispatch timing, so you know exactly when to expect your order.

To learn more about our delivery and return processes check out our Delivery and Returns page.

Illuminating support...

Beyond shipment, understanding the broader aspects of lighting design can significantly enhance the ambiance and functionality of your space. From the right type of lighting (ambient, task, accent) to how different fixtures (ceiling, wall, table and floor) work together, our goal is not just to sell you a light but to illuminate your world in the most beautiful, efficient, and harmonious way possible.

For further assistance, insights, or queries regarding our products and their estimated delivery, our customer support team is eagerly waiting to assist. Please email us at [email protected]. Dive into our blog and help centre for more lighting tips and advice, and let us help you make your home shine in its best light.