Our privacy policy.

For this to work, we need your data but we promise to always keep it safe and secure... here’s why we need it and how we use it.

1.0 Our privacy promise

We promise...

2.0 Protecting your privacy

At houseof, we are committed to protecting the privacy and security of our users. We are customers ourselves, so we totally understand how important privacy is. If you have any questions about how we protect your privacy email us at [email protected].

3.0 How we use your data

We use your data in a number of different ways. Below we’ve tried to explain what data we use and why we use it.3.1 We use your name and contact detailsSuch as your name, your email address, your telephone number, addresses and locations associated w

4.0 How we share your data

Our conversation with our users is at the heart of our Service and sharing content (i.e. comments, photos, videos) is a huge part of that. If we have featured or asked to feature your content on our website and our social channels then it is because

5.0 Marketing messages

If you have said we can, we’ll send you marketing messages by email, instant chat or social media, to keep you aware of what we’re up to and to help you see and find our products.5.1 How to stop marketing messages from usYou can stop receiving market

6.0 Adverts

We also engage in online advertising, also to keep you aware of what we’re up to and to help you see and find our products. Like many companies, we target houseof banners and ads to you when you are on other websites and services. We do this using a

7.0 Outside of Europe

If you data is used in any country in respect of which there is not a European Commission decision of adequacy, we will protect your privacy and your rights through the use of the European Commission’s standard data protection clauses. More informati

8.0 How we keep your data

We’ll only hold on to your information for as long as you are a customer. If you haven’t logged onto our website for two years we will delete your information from our systems. If you no longer wish to be a customer, you can also email us at help@hou

9.0 Your rights

You have a lot of rights relating to your personal information... If you want to exercise your rights, have a complaint, or just have questions, please email us at [email protected], we will do everything we can to help.

10.0 Changes

We may change this policy from time to time, to reflect how we are processing your data. If we make significant changes, we will make that clear on the houseof website or other houseof services, or by some other means of contact such as email, so tha

11.0 Help

We always want to hear from our customers (especially if you feel we’ve let you down or could do better). If you... Please email us at [email protected] and we will work with you to resolve any issues you’re having with our Service.

12.0 Reporting vulnerabilities

We’re all about taking risks when it comes to our designs, just not our security. If you’ve noticed something’s up with our tech, let us know. Please email us at [email protected] with your contact details, the details of the vulnerability and wha